FAQs

Lillian Sourcing FAQs

Here are the quick answers for how to buy from 1688

 

Our service includes:

  • Sourcing products
  • Suppliers verification & Factory auditing
  • Price and MOQ negotiation
  • Sample collection & quality inspection
  • Custom packaging
  • Custom product
  • Private label
  • Order follow-up
  • Products quality inspection
  • Products quality inspection
  • Products quality inspection
  • Logistics
  • Your customer representative in China

 

For more details please visit https://lillian1688.com/service-pricing

Lillian provides more professional and higher standard sourcing services than other sourcing agents. We act as a 100% trusted agent fully investing our time and efforts to ensure you access reliable suppliers so that you can get the correct products at a reasonable price. In addition, what makes us different compared to other sourcing agents is our transparency.

We offer the best service to help our customers to handle various kinds of tasks in their business, such as market research, quality control, pre-shipment inspection, customs clearance, and supplier network development. Overall, the most important thing is with our help, you can save time, minimize costs, get high quality product and maximize profits.

Your investment of hiring us as your agent actually reduces your overall expense in long term. We believe we will be your best choice and best partner in China!

We will take re-shipment inspection and shipping them out in 2 days.

 
 

Should you need it, we do provide supplier information at cost depending on your product complexity, ranging between $100-$600. The deadline is before you place the production order.

 

Why would we provide the supplier’s information to you?

Being your trusted business partner is the primary goal of our company.  We are always transparent with our service, price, and processes.

 

Why we charge you?

The reason we charge you for supplier’s information is because of our labor cost and effort to collect all different suppliers’ information and provide you the best options.

 

Why we cannot provide the supplier’s info after you placed the order?

We spent a lot of time and effort to build the supplier chain for you at that time point. A lot of hard work has been done and we hope this could be recognized.

We have sourcing experience for all sorts of products, especially in the areas of homeware, jewelry, home textile, toys, etc. We have professional purchasing managers who can find competitive products for most customers.

We verify suppliers in many ways. We check their reputation on tianyancha, which is an enterprise’s credibility inquire platform, or on the Baidu search engine. And we will also see supplier’s store feedback on third marketplaces like Alibaba, 1688. etc.

Our customer representative will follow up orders in different stages of the production to make sure suppliers can deliver the order on time. Moreover, we tell suppliers all requirements before production and inspect the quality after production. Suppliers know we’re strict with quality and delivery time.

 

We may be listed as supplier, but if you have plan to visit China, we will be responsible for taking you to the factory and help you with the communication.